Terms of service


1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By using this site, you confirm that you are at least the age of majority in your country.


2. Products & Pricing

We sell a variety of products including home goods, kitchen accessories, garden items, electronics, and vehicle accessories and more.

All prices are listed in Pounds and may change without notice. We reserve the right to modify or discontinue any product at any time.

3. Orders & Payment

Payment must be completed at checkout using Shopify’s approved payment methods. We reserve the right to cancel or limit quantities per order.

4. Shipping

Orders are typically processed within 2-3 business days. Delivery times may vary depending on location and carrier. Vivalynn is not responsible for delays caused by couriers or circumstances beyond our control.

 

5. Returns & Refunds

Returns are accepted within 30 days of delivery unless otherwise stated. Items must be unused and in original packaging.

Customers are responsible for return shipping unless the item is faulty or incorrect. Refunds are issued once returned items are inspected.

 

6. Faulty or Incorrect Items

If you receive a faulty or incorrect product, please contact us within 48 hours of delivery so we can resolve the issue promptly.

 

7. Accuracy of Information

We strive to display product information accurately, but we do not guarantee descriptions, images, or pricing are error-free. Minor variations may occur.

 

8. Personal Information

Your personal data is handled in accordance with our Privacy Policy and Shopify’s platform policies.


9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes take effect immediately upon posting.


10. Contact Information

For any questions, please contact us at:

📧 Vivalynnshop@outlook.com